- Early validation & de-risking to avoid costly large-scale failures before full investment.
- Deeper user understanding from diverse citizens, understanding their fears, motivations, and practical experiences.
- Increased legitimacy & buy-in builds trust and acceptance for new initiatives.
- Systemic insights uncover how proposed solutions fit (or clash) with existing infrastructure, revealing hidden barriers and opportunities.
- Innovative solutions generate novel ideas from simple tweaks to radical concepts by blending diverse expertise (tech, policy, community).
